Frequently Asked Questions

Answers to some of the most common questions

 

Q – I’m convinced, where can I buy one?

A – direct from us, we are working on a network of dealers throughout Europe and will update soon

 

Q – I’m almost convinced, Where can I try one?

A – We organize test events, but as they are wind dependent it’s hard to plan ahead, please keen an eye on our Facebook and Instagram accounts for the latest info.

Also, you can always contact us and pick up a board at the Factory in Rijswijk/DenHaag Holland. Most of our upcoming dealers will a also have test boards to try.

 

Q – Is my board ready yet?

A – Depends on when you ordered, production time is 4-6 weeks for customs.

 

Q – I want a full custom to my own design, is this possible?

A – Yes, in some cases we can provide this, but our own shapes have gone through several test boards before they are released. If you want a proven shape, pick one of our models. But we are always open for radical ideas, so shoot us a massage and we will see what we can do!

 

Q – How much is shipping?

A – Within Europe, it’s free! Outside, ask us for a quote!

 

Q – What about this Ian Alldrege Stallion model. That looks awfully like your boards?

A – That’s right! Well spotted. We produce this board for DSD-intel and Ian Alldrege’s TDZ. Ian is an important ambassador and tester for our tech and he gives us valuable feedback. DSD-intel is responsible for distribution and sales of the Stallions, please contact them with any questions.

 

Q – How about the custom colors?

A – The color is added to the resin, not painted on the board or the blank. This gives the best bond and this way the board will last the longest. The way the color turns out varies from color tot color depending on the pigment quality, some pigments are easier to manufacture and work better, other color pigments are tricky. Yellow and Red give the best and deepest color, other colors will always have slight fades, dark and light spots and other impurities. Colors are mixed by hand, the outcome is not guarantied!

 

Q – Do you also make white boards?

A – Not at the moment, but we are working on it!! please hold your horse!

 

Q – Any guaranties?

A – Always tricky with surfboards, as we don’t know how you are going to abuse the board. We guaranty the board for factory faults for one year. Breakage is not covered, but if your board breaks under suspicious conditions, please let us know and we will see what we can do.

 

Q – I have a ding in the board, how do I fix it?

A – Unfortunately all light surfboards can ding, the advantage of our boards is that the core will not take in any water, so you can at least finish your session. When you are done with the session, our boards are super easy to repair using any EPOXY repair product. Or take it to your local repair dude and tell him to fix it using EPOXY resin.

 

Q – I want to be a dealer!

A – please contact us for details.