Shipping & Returns

YES! We have world wide shipping. Whether you live in Europe, or somewhere more tropical, we deliver your gear where you want it! We have heaps of foam scraps that we up-cycle into the best packing material. All to make sure your board will arrive in the same condition as it left the factory! Please reuse the foam for your next packing needs, or make sure it is dropped off at your local recycling station.

 

Tax and currency

Our website automatically adjusts the tax rate and currency for your location/delivery address. Final tax is always calculated upon checkout and based on your shipping location. 

All orders out of the EU are free of sales tax (V.A.T.) But be aware that you might be charged local taxes upon delivery. Please check with your local authority if additional rates apply. Some countries do, others, like the USA don’t 

Our site also changes to your local currency if available. If your currency is not supported, the US-Dollar will be displayed and calculated. 

 

SHIPPING

Due to the size of the boards, shipping rates vary quite a bit from country to country. Check your rates below.

 

surf/foil/kite boards upto 5’4”  surf/foil/kite boards 5’4” and bigger Wingboards upto 4’7 Wingboards over 4’7
EU countries  € 25,00 € 35,00 € 25,00 € 50,00
United Kingdom € 45,00 € 85,00 € 45,00 € 100,00
Switzerland/ Norway € 55,00 € 100,00 € 55,00 € 100,00
USA and Canada including Hawaii € 100,00 € 125,00 € 125,00 € 175,00
Asia, australia, New Zealand rest of the world € 125,00 € 150,00 €150,00  € 200,00

 

Prices displayed in €. other currencies are calculated from the € price. 

Note that larger items, such as bigger wingboards will not be accepted by the normal parcel companies and will be considered as freight shipment, which brings extra cost. 

Shipments within the EU will be done by DHL, GLS and Dachser depending on the size. All other shipments by UPS or TNT-Fed-ex express.

 

Shipping times

From the moment of completion of your custom, or if it is a stock item. 

Shipments within Europe, including the UK and Switzerland, are road transport and will typically take upto a week to arrive. The closer you are to Portugal, the faster. 

Shipments out of the EU are airfreight. and take between 2 and 10 days depending on availability in the airplanes. (due to the bulky size of the package)

 

RETURNS

If, for any reason, you are not happy with your purchase, you can send it back. You have 30 days from the receipt of shipment to return any item. You’ll receive a full refund. NOTE: We will not refund any shipment cost except for shipments within the EU (cost up to €50) .