Privacy Policy

We value your privacy

Appletree Surfboards, located at Haarlemmerstraat 5, 2182 HA Hillegom The Netherlands, is responsible for the processing of personal data as described in this privacy statement.

Contact details:

Appletree Surfboards

Haarlemmerstraat 5 

2182 HA Hillegom 

The Netherlands

Tel: +31 628452416

https://appletreesurfboards.com

Personal data that we process

Appletree Surfboards processes your personal information by using our services and / or because you provide this information to us. Below you will find an overview of the personal data we process:

  • First and last name
  • Gender
  • Address details
  • Telephone number
  • E-mail address
  • IP address
  • Other personal data that you actively provide, for example by creating a profile on this website, in correspondence and by telephone.
  • Location details
  • Information about your activities on our website
  • Internet browser and device type
  • Bank account number

Special and/or sensitive personal data that we process

Our website and/or service has no intention of collecting information about website visitors under the age of 16. Unless they have parental or guardian permission. However, we cannot verify whether a visitor is over 16 years of age. We encourage parents to be involved in their children’s online activities in order to prevent the collection of information about children without parental consent. If you believe that we have collected personal information about a minor without that consent, please contact us at info@appletreesurfboards.com and we will delete that information.

For what purpose and on what basis we process personal data

Appletree Surfboards processes your personal data for the following purposes:

  • Processing your payment
  • Sending our newsletter and/or advertising brochure
  • To be able to call or e-mail you if this is necessary to carry out our services
  • Inform you about changes to our services and products
  • To deliver goods and services to you
  • Appletree Surfboards analyzes your behavior on the website in order to improve the website and adjust the range of products and services to your preferences.
  • Appletree Surfboards also processes personal information if we are legally obliged to do so, such as information we need for our tax return.

Automated decision making

Appletree Surfboards does not make decisions on the basis of automated processing on matters that may have (significant) consequences for individuals. These are decisions that are made by computer programs or systems, without a human being (e.g. an Appletree Surfboards employee) being involved. 

How long we retain personal data

Appletree Surfboards does not retain your personal information longer than is strictly necessary to achieve the purposes for which your information is collected. 

Sharing personal data with third parties

Appletree Surfboards does not sell your information to third parties and will only provide your information if this is necessary for the execution of our agreement with you or to comply with a legal obligation. We enter into an agreement with companies that process your information on our behalf to ensure the same level of security and confidentiality of your information. Appletree Surfboards remains responsible for these processes.

Cookies, or similar techniques, that we use

Appletree Surfboards uses functional, analytical cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone the first time you visit this website. Appletree Surfboards uses cookies with a purely technical functionality. They ensure that the website works properly and that, for example, your preferred settings are remembered. These cookies are also used to make the website work properly and to optimize it. 

Viewing, adjusting or deleting data

You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent to the data processing or to object to the processing of your personal information by Appletree Surfboards and you have the right to data transfer. This means that you can submit a request to us to send the personal information we have about you in a computer file to you or another organization named by you. You can send a request to inspect, correct, delete, treat or revoke your consent or objection to the processing of your personal information to info@appletreesurfboards.com. To ensure that the request for inspection has been made by you, we ask you to enclose a copy of your proof of identity with the request. In this copy, make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and citizen service number black. This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks. Appletree Surfboards would also like to point out that you have the possibility to submit a complaint to the national supervisor, the Personal Data Authority. This can be done via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

How we secure personal data

Appletree Surfboards takes the protection of your information seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you feel that your information is not properly protected or there is evidence of misuse, please contact our customer service or info@appletreesurfboards.com.